Publications for August 2009
Pressure Management
Thursday, August 6th, 2009
Explains how Scottish Water are securing the water supply to its customers, managing the pressure and identifying leaks.
Waterwatch Scotland Quarterly Report Apr-Jun 2009
Monday, August 24th, 2009
This quarterly report shows the complaints statistics for the first quarter of 2009/10 (April – June).
Read more about Waterwatch Scotland Quarterly Report Apr-Jun 2009
Overall Performance Assessment
Monday, August 31st, 2009
This position statement describes Overall Performance Assessment and the recognised benefits it has brought for customers.
Vulnerable Customers
Monday, August 31st, 2009
This position statement explains who are vulnerable customers and the assistance that is offered to them by Scottish Water.
Code of Practice
Monday, August 31st, 2009
A position statement that explains Scottish Water's Code of Practice and Waterwatch Scotland's role in updating the Code.
External Sewer Flooding
Monday, August 31st, 2009
This position statement explains what external sewer flooding is, how it occurs and what is being done to address it.
Private Finance Initiatives / Public Private Partnerships
Monday, August 31st, 2009
This position statement explains the issues related to PFI / PPP initiatives and what is being done to address these.
Read more about Private Finance Initiatives / Public Private Partnerships